Artificial Intelligence and Organizational Change

Here is an interesting take on the evolving distribution of work between humans and artificial intelligence. We need to begin dealing with AI as an actual form of intelligence, of a different nature than ours, and with its own strengths and weaknesses. True, machines may not actually think (yet), but for specialized tasks such as medical diagnosis, they are beginning to outperform experts that do. Yet, unlike human experts, we have no way to judge the machine’s credibility: as the article notes, that will take fundamental changes in how businesses organize and complete their work.

Artificial Intelligence: The Gap Between Promise and Practice